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Privacy Policy

1. General Provisions

This Privacy Policy explains how personal data of users of https://www.saulyk.com (the “Website”), operated by the Saulyk project, is collected, processed, stored, and protected. By using the Website and submitting information through contact forms, the user confirms that they have read and agreed to the terms of this Privacy Policy.

2. Purposes of Personal Data Processing

Saulyk processes users’ personal data only for the following purposes:

  • providing information about medical services abroad;

  • organising consultations, online calls, and patient appointments;

  • preparing treatment proposals and cost estimates;

  • responding to requests and communicating with patients;

  • complying with legal obligations when required by competent authorities.

3. Data We May Collect

When using the Website, the following types of data may be processed:

  • first and last name;

  • phone number and email address;

  • information about diagnosis, medical condition, or treatment request, if provided by the user;

  • country of residence and preferred language of communication;

  • technical data, including IP address, cookies, browser type, and visit time.

 

Saulyk does not collect or store financial information, such as bank card details.

4. Legal Basis and Consent

Personal data is collected and processed based on the user’s voluntary consent.

By submitting a request form, the user agrees that the provided data may be used for the purposes described in Section 2 of this Privacy Policy.

The user has the right to withdraw their consent at any time by sending a request to info@saulyk.com.

5. Data Storage and Protection

All personal data is stored on secure servers. Access is limited to authorised Saulyk personnel only. Saulyk applies organisational and technical security measures, including encryption, authentication, and access control. Personal data is stored only for as long as necessary to achieve the purposes stated in this Policy.

6. Data Sharing with Third Parties

Saulyk may share personal data only in the following cases:

  • with medical partners, including hospitals, doctors, and coordinators, only for the purpose of preparing a consultation or treatment plan;

  • with government authorities, where required by law;

  • with contractors responsible for technical maintenance of the Website, under confidentiality obligations.

 

Any transfer of personal data outside the EU or Turkey is carried out with an appropriate level of protection in accordance with GDPR and KVKK requirements.

7. Cookies and Analytics

The Website uses cookies to improve user experience and analyse Website traffic. The user may disable cookies in their browser settings. However, this may affect the correct operation of certain Website functions.

8. User Rights

The user has the right to:

  • request access to their personal data;

  • request correction or deletion of personal data;

  • restrict the processing of personal data;

  • withdraw consent to data processing;

  • receive information about the transfer of data to third parties.

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To exercise these rights, the user should send a request to info@saulyk.com.

 

Saulyk reserves the right to update this Privacy Policy without prior notice.

 

Last updated: 30 September 2025

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